Frequently Asked Questions

For Wholesaler

1. Are you a Manufacturer or Trading Company?

We are manufacturer of Passenger car and Commercial vehicle, we have been in this line for more than 13 years.

2. What kinds of Filter can you supply?

Oil filter, Fuel filter, Fuel/Water separator, Air filter, Carbin filter, Hydraulic filter, Coolant filter, Centrifugal filter, Purification filter, Air dryer.

More than 1,000 items in stock. 

3. What applications do your products relate to?

Automotive, Passenger car, Pick-up, Truck, Heavy duty, Forklift, Combustion engine, Commercial vehicle, Construction machinery,

Agricultural equipment, Industrial dusting, Air compressor, Outboard motor, Marine, Generator, High-pressure common-rail applications.

4. What is your production Lead Time?

3 working days for goods in stock and 30 days for mass production.

5. What is your Payment Term?

T/T or Western Union. Normally 30% deposit in advance, 70% balance before shipment.

6. What is your Dispatch Port?

Ningbo, Yiwu, Shanghai, Guangzhou.

7. What other service can you offer?

OEM service, we are always warmly welcome client to send us sample to develop a new product line.

Customized service, we help to design your color packing.

For End-user and Retailer

1. How can I be sure the parts fit my vehicle?

Please advice the parts OEM No. or pictures to our sales, and confirm with us.

2. How can I make payment to you?

Normally, we accept payment by Western Union, Paypal, or T/T.

3. When can I receive the goods after I make payment?

After received your payment, we will send out the parcel within 2 working days.

And you will receive the goods within 5-7 working days by UPS, FedEx or DHL.

4. How can I get the warranty?

First of all, please take a picture of the goods when you received them and make sure they are in good condition,

then contact our sales and send the picture to us and we will record for you.

We guaranteed against any manufacturing defects for a period of one (18) months from the purchase date.

This warranty does not cover damages resulting from any of the following situations:

1. Abuse of the product

2. Racing accidents

3. Improper installation

4. Improper reservoir hose routing

5. Disassembly or modifications

6. Unauthorized oil changes

7. Damage occurring during transportation